Shipping & DOA
Local Pickup is available. (Simpsonville, SC)
Flat Rate Shipping $40 (lower 48)
No International Shipping.
We ship overnight through FedEx or USPS. Our packages are mailed Monday - Thursday. If you need a special request like a hold at a carrier's location, that can be arranged.
Most packages shipped within 2-4 days with a tracking number that will be emailed to you.
DOA Policy: contact us about corals within 2 hours of delivery if there is an issue! Do not throw away any corals, as we may ask you to provide photos of the corals. We will issue a credit towards future purchase but shipping costs are never refunded. We are not responsible for errors in acclimation, lighting or water conditions. If you are purchasing from us, you are agreeing to common knowledge on corals and care. Charge backs for the entire shipment including shipping with out contacting us via email are illegal and will be prosecuted for fraud. We can only ship to the billing address and to the cardholder. Please allow up to 2 weeks for corals to recover since they are stressed during shipping. Usually they bounce back after a little time. Please keep us updated every few days on the conditions.